Online booking

Customers see a free time and book it themselves

A booking page of your own. Share the link, add it to your website or put the QR code on the counter; the time they pick lands in your calendar.

The Autovena online booking page on an iPhone: picking the services.

Booked in four steps

No account and no app for the customer. It takes a minute on a phone or a computer.

  1. Pick the services

    Maintenance, tyres, diagnostics… Several can be picked together; only the services you offer appear.

  2. Pick a day and time

    Only times that are really free are listed. Swipe between days on a phone, use the arrows on a computer.

  3. Enter their details

    Name, phone, e-mail, plate, make and model. A note if they have one.

  4. It is in your calendar

    You are notified; the customer gets a confirmation e-mail with call and directions buttons.

The same hours as your calendar

The page keeps no calendar of its own; it reads yours in Autovena. An appointment you make in the workshop fills that time on the page, and a booking from the page shows in your calendar.

  • Your working days, opening and closing hours
  • How many cars you can take at the same time (parallel capacity)
  • Times you have blocked and the appointments you already have
  • The shortest notice you want before a booking
  • Two people cannot take the last place at once; one gets it, the other is offered another time

Booked at once, or approved by you first

By default a customer who picks a free time is booked at once, linked to the customer and vehicle you already know or added as new. If it does not suit you, cancel it or move it; the customer is e-mailed. To see every request yourself first, switch to approval in Settings: requests wait in the inbox and the time is held meanwhile.

When the match is not certain — say the plate belongs to another customer — the booking is not made automatically; it waits for you. The decision always stays with you.

Wherever your customers are

Link

Share it in messaging apps, on social media, in your map and business listings or in your e-mail signature.

Inside your website

Paste one snippet into your site; the form opens inside your page, takes your site's background and sizes itself to its content.

QR code

Put it on the counter, a business card or the bottom of an invoice; a phone camera opens the booking page.

Button

Add a "Book online" button to your site; the page opens in a new tab.

Guarded against abuse

A public page has to be protected from fake requests filling your calendar. You set the limits.

  • Automatic bot protection; a script cannot fill in the form
  • A daily maximum of online bookings
  • A limit on upcoming bookings for the same person and the same car
  • A sender marked as spam cannot book for 30 days, and the time is freed
  • Optionally, no booking until the e-mail address is confirmed with a code

Customers manage their own booking

With the link in the confirmation e-mail the customer sees the booking and can cancel it up to the cut-off you set. When you move or cancel it, the customer is e-mailed. The page appears in the languages you offer in Settings.

Notifications go out by e-mail; no text messages are sent. Customers cannot move a booking themselves — they cancel and book another time, or call you.

Frequently asked questions

Does the customer need an account?

No. They enter their name, phone, e-mail and vehicle, and see their booking through the link in their e-mail.

Where do the free times come from?

From your working hours, parallel capacity, blocked times and existing appointments in Autovena. There is no second calendar to keep.

Can I use it without a website?

Yes. The page has its own address; sharing the link and using the QR code is enough.

What if a booking does not suit me?

Cancel it or move it in the calendar. The customer is e-mailed; ideally you call them too.

Can fake bookings fill my calendar?

Bot protection, a daily limit and a per-person limit on upcoming bookings prevent it. A booking you mark as spam is cancelled, the time is freed and the sender is blocked for 30 days.

Start with your next job.

Open an account in a minute, add your first vehicle, and see how it fits your shop. No card, no call, no commitment.

Mobile app

Take Autovena with you

Scan registrations, VINs and barcodes with the camera, and securely access your shop from anywhere.

iOS app

For iPhone and iPad

Scan with your phone camera or open the App Store.

Download on the App Store
QR code linking to Autovena on the App Store Scan with camera
Android app Google Play release coming soon.