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Cloud and security

Your shop does not live on one computer

Your work orders, your customers, your parts and your money — kept somewhere safer than the computer in the back office, and reachable from wherever you are.

Where your data is

Your records live on our servers, not on the computer in front of you. Replace a laptop, lose a phone or reinstall Windows and not one work order, invoice or customer record is affected.

  • Every device you authorise works on the same records
  • Nothing sitting on the office computer for you to back up, copy or lose
  • No installation, and nobody stuck on an old version

Why this is safer

When shop software runs on the office computer, your entire history is tied to one machine. That machine can be stolen, fail, catch something nasty, or be wiped by someone who meant well. With the records on the server, none of that stops your business.

  • Malware on the office machine cannot reach your records
  • Cut off a leaver's access in one click — they cannot walk out with your data
  • Who did what stays recorded in the system
  • Nothing to install on a new computer — sign in and it is all there

Backups

A full copy of your records is taken every day, automatically, and copies going back months are kept. Nobody has to remember to do it, plug anything in, or check that it worked.

Backups exist so that a bad day stays a bad day. Whatever happens to a machine, a phone or a person, yesterday's work is still there this morning.

Access and sessions

Roles

Each person sees the screens their job needs. An advisor does not need the same view as the accountant.

Session expiry

Sign-in expires after a period of inactivity and again after a fixed maximum, whether you are active or not.

Audit trail

Payments, credit decisions and data exports are recorded with the user and the timestamp.

Your data stays yours

Reports and account statements export to Excel and documents print to PDF, so you can take your figures out whenever you want. There is no export fee and no lock-in clause.

Frequently asked questions

Who can see my data?

The users you create, within the permissions you give them. We access a tenant's data only when you ask us to for support.

Is there a guaranteed uptime figure?

We do not publish a contractual uptime figure. What we can tell you is that the platform is monitored, updates are released outside busy hours, and if something is wrong you reach the people who can fix it rather than a ticket queue.

Where is the data hosted?

On servers in Europe. If your business is required to keep its records in a particular country, ask us before you subscribe.

If a claim on this page ever stops being true, the page changes before the product does.

Start with your next job.

Open an account in a minute, add your first vehicle, and see how it fits your shop. No card, no call, no commitment.

Mobile app

Take Autovena with you

Scan registrations, VINs and barcodes with the camera, and securely access your shop from anywhere.

iOS app

For iPhone and iPad

Scan with your phone camera or open the App Store.

Download on the App Store
QR code linking to Autovena on the App Store Scan with camera
Android app Google Play release coming soon.