Customers and vehicles
Every vehicle remembers its own history
The reason a customer comes back to you rather than the shop down the road is usually that you know their car. Autovena makes that knowledge survive staff changes and busy weeks.
Add a vehicle without typing it
Point the phone camera at the VIN and the make, model, year and engine details are looked up in international VIN databases and written into the form. Adding a vehicle stops being a minute of typing and a chassis number you have to get right first time.
- Scan the VIN with the camera, or type the 17 characters if you prefer
- Make, model, year, fuel type, transmission and engine decoded automatically
- The VIN is usually on the dashboard by the windscreen, or in the driver's door frame
- Every field is shown before it saves, so you can correct anything
- Owner change without losing the vehicle's history
The full history in one place
Every visit, job, part fitted and invoice hangs off the vehicle. When the same noise comes back six months later, you can see what was done about it the first time.
Bringing them back
Service reminders record the work that recurs — the next service, the next inspection — so the follow-up is a list you work through rather than something you remember.
Start with your next job.
Open an account in a minute, add your first vehicle, and see how it fits your shop. No card, no call, no commitment.
